Electronics components and microcontrollers require specialized care. Here is how our 7-day replacement guarantee, Dead-On-Arrival (DOA) protocol, and hardware testing procedures work.
Full free replacement or refund for factory-defective modules and breakout boards reported within 7 days.
Approved returns are refunded to your Nigerian bank account or Wattbaze wallet within 24 to 48 hours.
Components must be tested before permanent soldering. Desoldering burns and reverse polarity are not covered.
Every electronic module, development board (ESP32, STM32, Arduino, Raspberry Pi), sensor, and instrumentation tool sold by Wattbaze is warranted against manufacturing defects upon delivery.
If an item fails to power on, does not flash firmware, or exhibits anomalous behavior right out of the packaging, notify our engineering support team within 7 calendar days of receiving your parcel.
WB-8924) and a brief description of the fault.Once an authorized return arrives at our Akure laboratory, our hardware technicians inspect and verify the defect within 24 business hours.
You can choose between:
Our hardware engineering support team is available Monday through Saturday, 8am – 6pm WAT.